Only cancel if it is absolutely necessary. The guest always receives a full refund.
The cancellation fee depends on how close it is to check-in:
- 10 % more than 30 days before
- 25 % up to 30 days before
- 50 % in the last 48 hours
The minimum amount is 500 kr. The fee is deducted from future payouts. In the event of sudden damage, illness or similar circumstances, the case is reviewed manually.