If the host cancels, you receive the full amount back, including the service fee. Nordkove follows up on the matter with the host.
We cannot guarantee a new property, but you can find another place through Explore places.
The host cancelled my booking
You always receive a full refund when the host cancels.
Updated 11/6/2026
Cancellation and refund
- How to cancelCancel from your booking under Trips and see your refund before you confirm.
- How much will I get back?It depends on the property's cancellation policy: flexible, moderate or strict.
- When will the money be refunded?The refund is sent to the card you paid with. Your bank determines when it appears in your account.